By-law Enforcement

Submit a By-law Complaint

The Municipality of Lakeshore’s By-law Enforcement Division is responsible for the investigation and enforcement of all municipal by-laws.

How to Report a By-law Complaint

All by-law complaints must be submitted in hardcopy or online portal (coming soon), except in cases involving immediate safety concerns (e.g. unsecured swimming pools, aggressive or dangerous animals, hazards that may pose an immediate risk to public safety). We do not accept anonymous complaints.

Submission Options
  • Online: Submit a complaint through Lakeshore's By-law Complaint Portal (coming soon), where you can also track the status of your submission.
  • In person: Complete and submit a printed By-law Complaint Form available at the Atlas Tube Recreation Centre.

Your cooperation helps maintain a safe, healthy, and respectful community for all residents.

We monitor complaints during regular business hours (Monday to Friday, 8:30 AM to 4:30 PM). If your complaint is urgent and is an immediate health and safety concern, please call instead of using the online form.

The Municipality of Lakeshore is committed to fostering a safe, healthy, and enjoyable community for all residents and visitors. Municipal Law Enforcement Officers work collaboratively with residents and businesses to ensure compliance with a range of municipal by-laws. Officers respond to complaints submitted by the public and other government agencies, and investigate potential violations. Please note that civil disputes do not fall within the scope of Municipal By-law Enforcement.

Municipal By-laws are established by Council to address community concerns and to uphold environmental protection, public health and safety, and the overall quality of life within neighbourhoods.

The Municipality has enacted specific By-laws that regulate areas such as Animal Control, Zoning, Signage, Property Standards, Yard Maintenance, and Noise to name a few. Municipal Law Enforcement Officers are responsible for enforcing these regulations and providing assistance where required.

What are Municipal By-laws?

Municipal By-laws are laws written by a Municipality under the authority of Provincial legislation.

Municipal by-laws are created to protect the health, safety, and welfare of residents and visitors in the municipality.

What can By-law Officers do?

Municipal Law Enforcement Officers (MLEOs) are Peace Officers pursuant to the Comprehensive Ontario Police Services Act. Under the Provincial Offences Act, MLEOs are Provincial Offences Officers for the purpose of enforcing municipal by-laws.

MLEOs receive their authorities through the provisions of the by-laws that they enforce, and the enabling legislation from the Province of Ontario.

Different by-laws are enacted under the provisions of different enabling legislation.

For example:

Right to entry

Municipal Law Enforcement Officers have the authority to enter on and inspect any property at any reasonable time to determine compliance with municipal by-laws. This authority does not apply to places that are actually being used as a "dwelling" (a building or structure where someone lives). Where an inspection is required in a dwelling, the MLEO must obtain the consent of the occupant, who must understand that they may refuse entry. Without the consent of the occupant, the MLEO may only enter a dwelling under the authority of a warrant.

Obstructing an officer from exercising a power or duty, including the right to entry is an offence. This does not apply where an occupant exercises their right to refuse entry to a dwelling. 

The Provincial Offences Act

The Provincial Offences Act, R.S.O. 1990, c. P.33 is provincial legislation that provides the procedures for enforcement of municipal offences, provincial offences, and minor federal offences under legislation such as the Migratory Birds Convention Act.

The POA is split into different parts. Parts 1, 2, and 3 provide the procedures for "commencing a proceeding", or charging, a person or corporation.

Part 1 of the POA provides the process for laying a charge against someone by "Certificate of Offence". This is normally done through a "Provincial Offence Notice" also known as a ticket. For a municipality to lay a charge by certificate of offence, the municipality must have approval from the Regional Senior Justice of the Ministry of the Attorney General approving the "set fines" requested by the Municipality.

Part 1 also provides an option for issuing a summons instead of a ticket. A summons does not provide a set fine, and instead provides a court date ordering the defendant to attend court at the date, time and location mentioned on the summons. A part 1 summons is normally issued in two cases. The POA requires that a "young person" 12 years of age or older, but under 16 years of age, be issued a summons rather than a ticket, and has special rules for the penalties a young person can face. The other case is where a repeat offender is being charged for a second or subsequent time. Provincial legislation allows municipalities to implement a graduated system of fines where a person who has previously been convicted of the same offence will face increased fines. These fines must be implemented by issuing a summons.

Set fines and total payable

If you receive a ticket, you may notice that there are two dollar amounts, a "Set Fine" and a "Total Payable". The set fine is the amount that is approved by the Regional Senior Justice. The total payable is the amount of the set fine, plus an amount set by regulation including two surcharges, a "Victim Surcharge" and "Court Costs". Victim surcharges are based on the amount of the set fine, while court costs are set at $5. You can find more information about victim surcharges and set fines at O. Reg. 161/00: VICTIM FINE SURCHARGES and R.R.O. 1990, Reg. 945: COSTS

Set Fine Range Victim Fine Surcharge Court Costs
$0-$50 $10 $5
$51-$75 $15 $5
$76-$100 $20 $5
$101-$150 $25 $5
$151-$200 $35 $5
$201-$250 $50 $5
$251-$300 $60 $5
$301-$350 $75 $5
$351-$400 $85 $5
$401-$450 $95 $5
$450-$500 $110 $5
$501-$1000 $125 $5
Over $1000 25% of actual fine $5

Part 2 of the POA provides the process for laying a charge for parking, standing, and stopping of vehicles by the issuance of a "parking offence notice" (parking tickets). A person who receives a parking offence notice is provided with 15 days to pay the set fine, or to request a trial. Where a person fails to choose an option and deliver it to the address on the offence notice, a "Notice of Impending Conviction" is sent to the registered owner of the vehicle. The notice will indicate that a conviction will be registered against them unless they pay the set fine or gives notice of an intention to appear in court for the purpose of entering a plea and having a trial.

A defendant who has been given a notice of impending conviction is deemed not to dispute the charge if 15 days have elapsed since the defendant was given the notice, the fine has not been paid and a notice of intention to appear has not been received. A "Certificate Requesting Conviction" will be sent to the court office, and if approved, a conviction will be registered in the defendant's name.

Failure to pay the fine imposed after a conviction has been registered will result in your Ontario Vehicle Permit not being renewed and no new permit being issued to you until the fine and all court costs and fees have been paid.

Part 3 of the POA provides the process for charging a person or corporation by laying an information and serving a summons to the defendant ordering them to attend court at the date, time and location indicated on the summons.

Laying an information

Any person may lay an information by swearing under oath before a Justice of the Peace that they believe, on reasonable and probable grounds, that one or more persons have committed an offence. The Justice will consider the information provided and will decide if a summons should be issued.

Service of summons

Service of a summons must be done by a Provincial Offences Officer, such as a Police Officer, a Conservation Officer, or a Municipal Law Enforcement Officer. A summons may be served before an information is laid if the Provincial Offences Officer believes an offence has been committed and the officer finds the person at or near the place where the offence occurred. In other circumstances, an information must be laid before a summons is served. If a summons has been issued before an information is laid, the Justice may cancel the summons and notify the defendant when the information is laid. 

Contact By-law Enforcement

By-law Enforcement

Atlas Tube Recreation Centre
447 Renaud Line Road
Belle River, ON N8L 0J7
Email By-law Enforcement