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Community Development Services
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Community and Development Services is a customer service focused department comprised of 4 main divisions.
These divisions work co-operatively and in harmony with the balance of the administrative structure. The CDS divisions pride themselves on exemplary customer service and commitment to the residents of Lakeshore.
| Building |
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Email Building
The Building Department assists developers, contractors, and the general public interested in obtaining a building permit. Prior to granting approval, the plans examiner reviews plans submitted for Ontario Building Code & Municipal Zoning compliances.
It is recommended that applicants first investigate what will be required by them in order to obtain a building permit. Most permits require building plans and a site plan; however, some may also require a copy of your deed, proof of entrance approval, conservation authority approval, septic or water and sewer approval and/or payment of development fees.
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| Communication |
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Email Communications
Communication involves promoting the municipality and includes website development, social media, Lakeshore Waves newsletter and corporate communication. Strategic initiatives involve customer service, policy development, accessibility, grants, donations, economic development as well as special municipal projects.
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| Planning |
| The Development Services Division provides planning, long range and land use functions for the Town of Lakeshore. The department also provides the building permitting and inspection function for our residents. |
| Recreation |
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The Recreation area provides for the recreational needs of our rate payers and visitors to the Town of Lakeshore. Overseeing a 300 slip municipal marina on Lake St. Clair, 40 municipal parks, Comber Community Centre, Libro Community Centre and the multi-use recreation facility (Atlas Tube Centre) including 3 ice pads, Aquatic centre, dance studio, gymnasium, tennis courts, multi-use courts, soccer fields and outdoor splashpad.
Coupled with the operations of the above facilities, the Recreation and Leisure also provides recreational and leisure programming for our citizens.
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Engineering and Infrastructure Services
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- The EIS department is committed to providing our residents with the highest level of service while maintaining a low tax rate. We endeavour to maintain our roads and sidewalks for our residents and visitors, keeping safety at the forefront of each and every job we do.
- EIS is directly responsible for the construction, operation and maintenance of Lakeshore's infrastructure including water, municipal drains, storm sewers, sanitary sewers and roads.
- The EIS department is organized into four divisions to provide efficient and effective delivery of services essential for a rapidly growing community: Public Works, Engineering, Drainage & Environmental.
| Drainage |
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The Town of Lakeshore is responsible for the maintenance, repair, and expansion of its municipal drains
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| Engineering Services |
The Town of Lakeshore’s Engineering Division is responsible for the following services:
- Reviewing new plans and proposals for residential subdivisions, condominium, commercial, industrial and institutional site plans.
- The Development Manual, continuously generating and updating new standards and guidelines and ensuring all new plans and proposals comply with the current Development Manual.
- Assisting in the preparation and ensuring compliance with Subdivision, Site Plan and Servicing Agreements.
- Closely monitoring construction activity required to complete subdivisions and site plans from start to finish.
- Examples would be:
- Watermain testing
- Curb repairs
- Asphalt repairs
- Street lighting energization
- Sidewalk installation
- Final asphalt lift installation
- Coordinating and authorizing new utility construction within Lakeshore road allowances also called right-of-way (ROW).
- Ensuring compliance of Municipal Access Agreements and Franchise Agreements with utility companies in Lakeshore
- Supplementary engineering review and providing technical input for Capital Projects in Lakeshore
- Gathering record drawing information for Capital projects, site plans and new subdivisions so data can be entered into Lakeshore’s Geographical Information System.
- Providing technical assistance, record drawing information, and completed studies to consulting engineers, developers, contractors, utility companies, builders, home owners, etc.
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| Public Works |
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The Town of Lakeshore's Public Works division is responsible for a wide range of services including, but not limited to:
- Roads (maintenance, closures, sidewalks, winter control, signs, etc.)
- Parks (playgrounds, trails, marinas, etc.)
- Fleet & Facilities (community centres, libraries, pools, etc.)
- Driveway inspections
| Report a Problem |
| Call our EIS Office at 519-728-2488 to report a problem. Coming Soon, this can be done on this website. |
| Permit and Fees |
| See our permits and fees related to EIS |
| Contact the Public Works maintenance |
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If you wish to contact us during offices hours, Monday - Friday, 8:30 a.m. - 4:30 p.m. you can call 519-728-2488.
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| Environmental Services |
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This division is responsible for the operation and the maintaining of the Town's water and wastewater systems. The division responds to emergency water/wastewater related issues which include watermain breaks, water service repairs and sanitary sewage issues. The division issues water meters for new construction and oversees the water meter program responsible for monitoring water consumption in the Town of Lakeshore. The Environmental Services Division oversees and administers the Town's Drinking Water Quality Management System. The division is also responsible for managing solid waste management.
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Finance Services
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The Finance Services department is comprised of four divisions. One deals with the billing and collecting of revenues, one with the payment of bills, payroll and the provision of financial information for the benefit of other departments, along with the public and the other is information technology. Finance is equally committed to the provision of excellent customer service for rate payer and general public enquiries.
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Accounting
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Email Accounting
Services include accounts payable, payroll, cash management, investments, grant claims and general ledger account reconciliations and balancing. Financial statement preparation, along with Ministry reporting, is an annual requirement. There are currently 4 full time staff members assigned to this section.
Finance, with input from the various other departments, is responsible for annual budgeting and planning to ensure that the financial resources are available for the provision of necessary services, now and in the long term. Information and input are provided to all departments for business plans, development related projects and the financial impact on council reports.
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Financial Analysis
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Services include development and maintenance of the Town's asset inventory, asset management program and managing the supporting business processes. This includes management of related technology and datasets and providing financial analysis and financial policy support for the town.
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Information Technology and Geographic Information Systems Services (IT / GIS)
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This division supports the Town's entire computing, networking and telecommunications infrastructure and assets in addition to all Geographic Information Systems (GIS) data and mapping. The GIS infrastructure provides the most up-to-date data for the Town's land-based infrastructure including water, sanitary, storm, roads, fire hydrants, parks, zoning and aerial photography.
The GIS System allows us to view, understand, question, interpret, and visualize data in many ways that reveal relationships, patterns, and trends in the form of maps, reports and charts which helps answer questions and solved problems by looking at data in a way that is quickly understood and easily shared.
Key elements of the department include:
- Liaison with regulatory officials/agencies (external auditors and financial services)
- Fulfilling the responsibilities as set out in the Municipal Act with respect to finances
- Providing necessary financial information for other departments for effective and efficient decision making
- Providing excellent customer service to both external and internal stakeholders such as rate payers, developers and others
- Maintaining and improving financial policies as changes occur both internally and externally
- Assistance with the procurement of goods and services
- Technical computer and GIS services for internal departments
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| Revenue |
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Email Revenue
This includes the preparation and collection of all property tax bills, which are issued twice a year as well as water and wastewater bills issued bi-monthly. Invoices for recoverable costs such as arena usage, drainage maintenance and developer services are billed monthly to assist with cash flow and ensure costs are recovered on a timely basis. There are 6 full time staff members assigned to this section of the department.
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Legislative and Legal Services
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The Legislative & Legal Services division is responsible for providing legal and human resources support for the corporation, along with specific programs and services relating to Fire Services, Human Resources and Council/Committee support.
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Legislative Services
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This division is responsible for
- Elections
- Risk Management
- Freedom of Information
- Council and Committee Support
- Legal Services
- By-laws
- Record Retention
- Lottery Licensing
- Vital Statistics, i.e. Marriage licences
- Crossing Guards
- Dog Pound
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Human Resources
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This division is responsible for:
- Personnel matters
- Employee records
- Employee benefits
- Administration and monitoring of union contracts
- Salary administration
- Employee recruitment
- Health and Safety
- Employee training
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Fire Services
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The Fire Services Division provides fire suppression, inspection and education services to the residents of Lakeshore.
Please see our Fire Department Page for more information
Comprised of 5 stations, the department is made up of some 100 volunteer firefighters. Direction is provided by 5 full time administration officers and clerical support staff.
The department also provides medical support to the Land Ambulance Service through a tiered response agreement. With 40 kilometres of 401 highway dividing Lakeshore, the department also provides emergency services to that portion of the 400 series highway.
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